[MLUG] OT : acanac, TekSavvy
Nick Sklav
sklav at teksavvy.com
Mon Dec 22 12:59:58 EST 2008
On Sun, 2008-12-21 at 21:02 -0500, Alex Bedard wrote:
> I've been with Teksavvy for several years now on 5mbps
> unlimited (Cogent) upload/download DSL plan with a block of static IPs
> routed over my connection.
>
>
> Their customer service has been great whenever I had to deal with them
> and they really went out of their way to fix issues. The only thing
> bad I can say, but I guess this applies to any DSL retailler is that
> they were never able to get Bell to fix my phone line (there is a
> problem with my phone line between the post and the CO, I keep loosing
> sync for a few seconds every 2-3 minutes, tried replacing the modem,
> re-did the internal wiring in the house, including a Y at the demarc,
> DMT reports a noise surge on the line every 2-3 minutes)
>
I hqad similar issue and you should contact Bell for this issue. It took
me 3 years but since then i have solved it, and i am not kidding about 3
years getting bell to send someone to my home on a monthly basis. One
day someone who actually knew their job fixed it.
>
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